3 Key Healthcare Call Center Metrics

In any industry, it is essential to track various metrics in order to gauge performance and identify areas for improvement. The healthcare industry is no different. In fact, given the high-stakes nature of the work, tracking key healthcare call center metrics is even more critical. So, what are some of the most important healthcare call center metrics? Here are a few to keep an eye on.
Learn more — https://mayorsk.com/3-key-healthcare-call-center-metrics/